I just wanted to let you know how much we appreciate the work you did in building our new home last summer. Throughout the process, you provided us with the information we needed, answered our questions promptly and made some excellent suggestions. You always returned our phone calls in a timely manner and, in my estimation, went out of your way to assure that everything was done to our total satisfaction. We couldn’t have asked for better support.
We were extremely impressed with all your subcontractors. I spent a lot of time talking to all of them. They’ve all been with you for many years which told me two things. First of all, you must be treating them fairly for them to want to continue to work for you and secondly, they obviously were doing a good job for you or you would have replaced them. I’ve never seen a group of subs that were so quality oriented. Their concern wasn’t how fast they could get the job done but how well they could do it. They asked questions about how we wanted certain things done, made suggestions and made us feel that they had the quality of their efforts first and foremost in their mind.
Dean, we plan on staying here a long, long time. However, if we ever build again, we would contact you. You didn’t construct us a house, you built us our home.